Crisis PR in Travel
Professional Development Session
Enhance your skills through a fascinating series of webinars from industry experts.
Crisis PR in Travel
Professional Development Session
Enhance your skills through a fascinating series of webinars from industry experts.
Our Experts
Lorna O'Neill
Former Head of Communications, Thomas Cook Airlines
Founder, Surge Communications
Biography
During her 15 year PR career, Lorna has held several senior in-house communications positions with brands including Marriott, Trainline and Thomas Cook. She was Head of Communications at Thomas Cook Airlines and at the heart of the PR team during Thomas Cook’s collapse in September 2019. Today, Lorna runs her own independent consultancy Surge Communications, working as an outsourced Head of Communications to support businesses with consumer communications, corporate affairs and crisis management requirements.
Phil Bloomfield
Corporate Communications and PR
dnata Travel Group
Biography
Phil has delivered award-winning digital, consumer, corporate and trade PR in agency and global in-house roles across the travel industry for over 20 years, including at Virgin Holidays and Cheapflights, part of KAYAK. He now leads integrated corporate and consumer communications in the UK for dnata Travel Group, owner of Travelbag, Netflights and Travel Republic, among others, and part of the Emirates Group.
Lorna O'Neill
Former Head of Communications, Thomas Cook Airlines
Founder, Surge Communications
Biography
During her 15 year PR career, Lorna has held several senior in-house communications positions with brands including Marriott, Trainline and Thomas Cook. She was Head of Communications at Thomas Cook Airlines and at the heart of the PR team during Thomas Cook’s collapse in September 2019. Today, Lorna runs her own independent consultancy Surge Communications, working as an outsourced Head of Communications to support businesses with consumer communications, corporate affairs and crisis management requirements.
Phil Bloomfield
Corporate Communications and PR
dnata Travel Group
Biography
Phil has delivered award-winning digital, consumer, corporate and trade PR in agency and global in-house roles across the travel industry for over 20 years, including at Virgin Holidays and Cheapflights, part of KAYAK. He now leads integrated corporate and consumer communications in the UK for dnata Travel Group, owner of Travelbag, Netflights and Travel Republic, among others, and part of the Emirates Group.
Following the success of the Professional Development Sessions at this year’s IMM, TravMedia is rolling out a programme of seminars under the TravMedia Meets umbrella, aimed at helping travel industry PRs at all levels to develop their skills bases and take on new challenges.
Join the first Professional Development Webinar:
“Crisis PR in Travel” 4pm on Tuesday 28 April:
Tue 28 Apr 2020
4:00pm
Duration: 1 Hour
Tue 28 Apr 2020
4:00pm
Duration: 1 Hour
What We’ll Cover
Key Principles of Great Crisis Communications
Hear from each of our panellists on the core principles that underpin successful Crisis Communications. Discuss best practice in critical times, and the tips and tricks that our experts have picked up throughout their careers.
Personal Insights into Real Crises
Our experts will discuss their personal experiences in managing Crisis Communications during real Travel Crises, from the collapse of Thomas Cook or managing the impact of Coronavirus, to natural disasters.
Questions and Answers
Our moderator will aim to take as many audience questions as possible in the webinar, allowing you to ask specific questions to our panel. We will also welcome any questions in advance of the session.
Your Host
Henry Hemming
Managing Director, TravMedia UK
Henry established TravMedia’s UK operation in 2003 and is CEO and founder of News4Media, which launched Property4Media and Homes4Media in 2005. He has steered TravMedia’s growth, launching IMM in 2013 – now a global event for TravMedia.com – and launching the TravMedia Awards this year with his team.
Henry is a former travel journalist with over 25 years’ experience of journalism, PR and news distribution, and is a recognised communications expert. He lives in Sussex and is a keen photographer, naturalist, and Beatles fan.
Henry Hemming
Managing Director, TravMedia UK
Henry established TravMedia’s UK operation in 2003 and is CEO and founder of News4Media, which launched Property4Media and Homes4Media in 2005. He has steered TravMedia’s growth, launching IMM in 2013 – now a global event for TravMedia.com – and launching the TravMedia Awards this year with his team.
Henry is a former travel journalist with over 25 years’ experience of journalism, PR and news distribution, and is a recognised communications expert. He lives in Sussex and is a keen photographer, naturalist, and Beatles fan.
Schedule
28 Apr 2020
Crisis PR in Travel
12 May 2020
What do Travel Editors Want?
28 May 2020
Broadcasting Your Campain
How to Secure TV, Radio and Online Results
9 June 2020
What Makes Travel News?
23 July 2020
In Discussion with Mark Palmer
9 Sep 2020
What do Travel Editors Want?
6 Oct 2020
TravMedia Meets ... The Sun
26 Nov 2020
TravMedia Meets ... National Geographic Traveller
15 Feb 2021
TravMedia Meets ... The Telegraph
Schedule
28 Apr 2020
Crisis PR in Travel
12 May 2020
What do Travel Editors Want?
28 May 2020
Broadcasting Your Campaign: Successful Pitching to TV and Radio
9 June 2020
What Makes Travel News?
23 July 2020
In Discussion with Mark Palmer
9 Sep 2020
What do Travel Editors Want?
6 Oct 2020
TravMedia Meets ... The Sun
26 Nov 2020
TravMedia Meets ... National Geographic Traveller
15 Feb 2021
TravMedia Meets ... The Telegraph
Let us know your thoughts.