Previous Session – Tue 28 Apr 2020
Previous Session – Tue 28 Apr 2020

 

Crisis PR in Travel

Professional Development Session

Enhance your skills through a fascinating series of webinars from industry experts.

 

 

 

 

Crisis PR in Travel

Professional Development Session

Enhance your skills through a fascinating series of webinars from industry experts.

Our Experts

Lorna O'Neill

Former Head of Communications, Thomas Cook Airlines
Founder, Surge Communications

Biography

During her 15 year PR career, Lorna has held several senior in-house communications positions with brands including Marriott, Trainline and Thomas Cook. She was Head of Communications at Thomas Cook Airlines and at the heart of the PR team during Thomas Cook’s collapse in September 2019. Today, Lorna runs her own independent consultancy Surge Communications, working as an outsourced Head of Communications to support businesses with consumer communications, corporate affairs and crisis management requirements.

Phil Bloomfield

Corporate Communications and PR
dnata Travel Group

Biography

Phil has delivered award-winning digital, consumer, corporate and trade PR in agency and global in-house roles across the travel industry for over 20 years, including at Virgin Holidays and Cheapflights, part of KAYAK. He now leads integrated corporate and consumer communications in the UK for dnata Travel Group, owner of Travelbag, Netflights and Travel Republic, among others, and part of the Emirates Group.

Lorna O'Neill

Former Head of Communications, Thomas Cook Airlines
Founder, Surge Communications

Biography

During her 15 year PR career, Lorna has held several senior in-house communications positions with brands including Marriott, Trainline and Thomas Cook. She was Head of Communications at Thomas Cook Airlines and at the heart of the PR team during Thomas Cook’s collapse in September 2019. Today, Lorna runs her own independent consultancy Surge Communications, working as an outsourced Head of Communications to support businesses with consumer communications, corporate affairs and crisis management requirements.

Phil Bloomfield

Corporate Communications and PR
dnata Travel Group

Biography

Phil has delivered award-winning digital, consumer, corporate and trade PR in agency and global in-house roles across the travel industry for over 20 years, including at Virgin Holidays and Cheapflights, part of KAYAK. He now leads integrated corporate and consumer communications in the UK for dnata Travel Group, owner of Travelbag, Netflights and Travel Republic, among others, and part of the Emirates Group.

Following the success of the Professional Development Sessions at this year’s IMM, TravMedia is rolling out a programme of seminars under the TravMedia Meets umbrella, aimed at helping travel industry PRs at all levels to develop their skills bases and take on new challenges.

Join the first Professional Development Webinar:
“Crisis PR in Travel” 4pm on Tuesday 28 April:

Tue 28 Apr 2020

}

4:00pm

Duration: 1 Hour

Tue 28 Apr 2020

}

4:00pm

Duration: 1 Hour

What We’ll Cover

i

Key Principles of Great Crisis Communications

Hear from each of our panellists on the core principles that underpin successful Crisis Communications. Discuss best practice in critical times, and the tips and tricks that our experts have picked up throughout their careers.

Personal Insights into Real Crises

Our experts will discuss their personal experiences in managing Crisis Communications during real Travel Crises, from the collapse of Thomas Cook or managing the impact of Coronavirus, to natural disasters.

t

Questions and Answers

Our moderator will aim to take as many audience questions as possible in the webinar, allowing you to ask specific questions to our panel. We will also welcome any questions in advance of the session.

Your Host

Henry Hemming

Managing Director, TravMedia UK

Henry established TravMedia’s UK operation in 2003 and is CEO and founder of News4Media, which launched Property4Media and Homes4Media in 2005. He has steered TravMedia’s growth, launching IMM in 2013 – now a global event for TravMedia.com – and launching the TravMedia Awards this year with his team.

Henry is a former travel journalist with over 25 years’ experience of journalism, PR and news distribution, and is a recognised communications expert. He lives in Sussex and is a keen photographer, naturalist, and Beatles fan.

Henry Hemming

Managing Director, TravMedia UK

Henry established TravMedia’s UK operation in 2003 and is CEO and founder of News4Media, which launched Property4Media and Homes4Media in 2005. He has steered TravMedia’s growth, launching IMM in 2013 – now a global event for TravMedia.com – and launching the TravMedia Awards this year with his team.

Henry is a former travel journalist with over 25 years’ experience of journalism, PR and news distribution, and is a recognised communications expert. He lives in Sussex and is a keen photographer, naturalist, and Beatles fan.

Schedule

28 Apr 2020

Crisis PR in Travel

12 May 2020

What do Travel Editors Want?

28 May 2020

Broadcasting Your Campain
How to Secure TV, Radio and Online Results

9 June 2020

What Makes Travel News?

23 July 2020

In Discussion with Mark Palmer

Schedule

28 Apr 2020

Crisis PR in Travel

12 May 2020

What do Travel Editors Want?

28 May 2020

Broadcasting Your Campaign: Successful Pitching to TV and Radio

9 June 2020

What Makes Travel News?

23 July 2020

In Discussion with Mark Palmer

TravMedia is open to feedback from industry PRs about sessions they believe would prove popular.
Let us know your thoughts.

TravMedia Webinars are complimentary for TravMedia.com UK customers.
*If you are not currently a customer you may be eligible for a trial to provide complimentary access, or be required to make a £15 donation to a TravMedia UK selected charity, details to do so will be shared upon registration.